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Reviews

At Bel-O Cooling & Heating Inc we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Bel-O Cooling & Heating Inc

5

(Based on 56 rated reviews)

22-Jan-2021

Product or service reviewed: Thermostat Replacement

Technician: Scott

This could have turned into a costly repair but Scott worked it into a service call. Our thermostat went bad and I couldn't get the new one working. When Scott arrived he said it looked right then checked the furnace and found the fuse had blown. I thought that was the end of issue but he stayed to help set up the programming for the new one as well. On time, courteous and professional!!!

Doug
Swansea

06-Jan-2021

Product or service reviewed: Water heater

Great service and very professional team

Phil Oakley
O’Fallon, IL

03-Feb-2020

Product or service reviewed: Preventive Maintenance

Great to deal with - Thank you so much.

Shelly
Lebanon, IL

13-Jan-2020

Product or service reviewed: New System Installation

We could not be happier with our new furnace.

Laura Loehr
Belleville, IL

07-Jan-2020

Product or service reviewed: System Repair

I've had Belo out twice and had outstanding service both times. Loran was the tech on both occasions and he is the best. Knowledgeable, friendly and gets the job done right the first time. I wouldn't use any other firm for heating/ac problem and will always request Loran does the work.

S. Zajac
Fairview Heights, IL

23-Dec-2019

Product or service reviewed: New System Installation

All three guys were great, but the lead man, Cody went above and beyond. As expected from a Union Shop and one of the reasons we chose your business. Thank you for everything.

Randy Harris
Edwardsville, IL

19-Dec-2019

Product or service reviewed: Preventive Maintenance

Michael Koenig
O’Fallon, IL

14-Dec-2019

Product or service reviewed: New System Installation

Cody and Cale were very professional. They arrived on time and finished up like the true Pros they are. Great job guys.

Jay Erwin
Belleville, IL

12-Dec-2019

Very friendly and knowledgeable

Brenda Doll
O'Fallon, IL

12-Dec-2019

Product or service reviewed: Preventive Maintenance

Loran- explains everything he’s doing very well. also provides feedback on potential future issues to watch out for.

John Babington
Edwardsville, IL

12-Dec-2019

Product or service reviewed: Preventive Maintenance

Loran- explains everything he’s doing very well. also provides feedback on potential future issues to watch out for.

John Babington
Edwardsville, IL

10-Dec-2019

great service and polite

Dan McKenzie
Swansea, IL

08-Dec-2019

Product or service reviewed: Plumbing Service

so so very happy -excellent service !!😬

Melody Angle
Troy, IL

06-Dec-2019

Loran always provides the best service & so thankful he does our service calls!

Cheryl Bruce
O’Fallon, IL

06-Dec-2019

Loran always provides the best service & so thankful he does our service calls!

Cheryl Bruce
O’Fallon, IL

06-Dec-2019

excellent service

Kip Adkins
Lebanon, IL

06-Dec-2019

excellent service

Kip Adkins
Lebanon, IL

05-Dec-2019

excellent arrived in timely manner

D Etherifge
Belleville, IL

05-Dec-2019

Product or service reviewed: Plumbing Service

Love these guys; always on time, always pleasant and never had to call back for the same problem.

Lois Ridenous
O'Fallon, IL

05-Dec-2019

Product or service reviewed: Plumbing Service

Love these guys; always on time, always pleasant and never had to call back for the same problem.

Lois Ridenous
O'Fallon, IL

05-Dec-2019

Amy O’Connor
OFallon, IL

04-Dec-2019

Product or service reviewed: Plumbing Service

Marci Lowery
Caseyville, IL

04-Dec-2019

Loren is fabulous. He tolerates my dog and still services my HVAC completely. He explains why he does things and recommends as necessary.

Sue Hoover
Troy, IL

04-Dec-2019

Product or service reviewed: Preventive Maintenance

Graig Peterson
Caseyville, IL

04-Dec-2019

LORAN is very thorough and pleasant

Tom Limerinos
Collinsville, IL

03-Dec-2019

Loran provided information on process that were enlightening and provided information that I had not previously received.

Debra Moore
East St Louis, IL

03-Dec-2019

Loran provided information on process that were enlightening and provided information that I had not previously received.

Debra Moore
East St Louis, IL

29-Nov-2019

absolutely the best serviceman knowledgeable and efficient he is an asset to your company

Jean Thomas
Belleville, IL

29-Nov-2019

very nice gentleman, friendly and knowledge.

Joyce Eiserle
Fairview heights, IL

29-Nov-2019

very nice gentleman, friendly and knowledge.

Joyce Eiserle
Fairview heights, IL

29-Nov-2019

Product or service reviewed: New System Installation

Cody and Cale were courteous and professional

Mike Ray
Columbia, IL

29-Nov-2019

hope he will come back next time

Leslie French
Troy, IL

29-Nov-2019

Loran has always been great he knows our system and always is professional

Amy Schroeter
Troy, IL

27-Nov-2019

Loran is awesome! on time, efficient and thorough.

Claudia Giordano
Troy, IL

27-Nov-2019

very prompt and thorough

Kathleen Bozeman
Fairview Heights, IL

27-Nov-2019

excellent customer service!

Patrick Murphy
Collinsville, IL

27-Nov-2019

excellent customer service!

Patrick Murphy
Collinsville, IL

27-Nov-2019

wonderful service every time! friendly and thorough!

Linda Santiago
Saint Jacob, IL

27-Nov-2019

wonderful service every time! friendly and thorough!

Linda Santiago
Saint Jacob, IL

27-Nov-2019

Product or service reviewed: Preventive Maintenance

Cody and his coworker were very professional and polite. They did a great job!

Jeremy Olson
Belleville, IL

26-Nov-2019

I had a very good experience with Belo. they were on time, friendly, did a great job and were reasonably priced

Pam Mayfield
Collinsville, IL

26-Nov-2019

technician was friendly and helpful

Carolyn Cooper
OFallon, IL

26-Nov-2019

Mark Goestenkors
Glen Carbon, IL

25-Nov-2019

Sheila Scharf
Collinsville, IL

25-Nov-2019

Quick, courteous, professional, and last but not least...REASONABLE!! Had an emergency with my hot water heater, Chris and Stephanie were honest and upfront and Tod was fast and professional in his repairs. I will continue to use Belo for all of my HVAC and plumbing needs. Top notch staff and a top notch service.

Steve Cramer
O'Fallon, IL

22-Nov-2019

Product or service reviewed: System Repair

very efficient and friendly

Don Billy
Collinsville, IL

18-Nov-2019

Product or service reviewed: Plumbing Service

John is great! I have always been comfortable with him coming into my home.

Marc Joplin
Belleville, IL

14-Nov-2019

Product or service reviewed: New System Installation

Mary Patton
Fairview Heights, IL

07-Nov-2019

Product or service reviewed: New furnace installed

Really nice to deal with , they came in to our home to replace the old furnace. Nice workers and did a great job. After getting the run around from other companies in our area I was happy to find them. Dave Manning came out and gave the estimate - then the guys arrived 3 days later and put the furnace in. We are very pleased with this company. If I could give 10 stars I would.

Sharron Hammond
Highland

03-Nov-2017

Product or service reviewed: Multiple Visits over the Past Several Years

We had a bad experience with several different contractors at our home. We were suggested Bel-o from a relative and have been thrilled with their experience and professionalism. We have dealt with their technician Brian on several different occasions and he is wonderful to work with. He is very personable and explains the technical aspects for us very well. I refer Bel-o to anyone I know with HVAC problems.

Chris Schaefer
WATERLOO

You all are literally in the life saving business. Thank you for your great work & Loren's great customer service!

Chelsey White

Thank you very much for the great work and as always, you have the nicest employees!

Beth Ann Lohers

I want to let you know that I am 100 percent satisfied with the work accomplished by Dave on 29 Oct 2014. This is the kind of work that consumers expect and so many times we are disappointed. Keep up the great work, and let Dave know we appreciate his work.

Cecil and Jacqui Brown

I would like to thank you for getting someone here so quickly! I never dreamt that I would get out here on a Friday afternoon.

Thanks!

Mauanne McDaniel

Don,

Just wanted to let you know how much I appreciate the great way your men did installing the new furnace and air conditioner and removing all the old 'stuff'. They all are such nice professionals. Every detail I inquired about they patiently answered - and I did ask quite a few questions - more than perhaps were needed, but, having known your mom for all these years, guess it comes naturally!!! Out high school years taught us this way. Thanks again for such a job well done.

Betty Hohrein

Mr. Don Lugge --

Yesterday, we had our upstairs dual-zone unit replaced with a new carrier unit. During an earlier annual inspection by one of your technicians, Mark Sherlock, he discovered our old upstairs unit was failing and leaking liquid. He repaired the problem and outlined several options for us, including continuing to use the older unit until it failed completely. There was no pressure, and Mark's detailed explanation of the problem, the fix, and our options included his opinion the old unit would be OK for the next several years. Based upon a combination of current rebates/energy credits and a much improved efficiency of the new models, we opted for a replace of the old unit.

Yesterday, Dave Green and Cody, arrived exactly on schedule and completed installation of the our new carrier unit within the estimated time. Their professional, and personable, attitudes impressed me and my wife, and they accomplished a very difficult installation with zero impact on our hectic Monday routine. We wish all of our household work was as convenient as the service provided by Dave and Cody. We also were impressed by your manager, Dave Manning's, inspection of the job, as well as the final out brief/instruction concerning the operation of our new smart technology thermostat. The bottom line is I would appreciate it if you could pass along my sincere appreciation of the outstanding work performed by all of the above Belo staff. While your products are great, it is people like them which keep us customers coming back and recommending Belo to our friends.

Thanks.

Charles Laedlein